Frequently Asked Questions
We are always looking for ways to help the public understand questions that may not always seem obvious to find answers to. We try to do our best in thinking of some of the typical questions that we answer but we don't always. Please help us with some questions that we could answer and publish on this page that would be helpful for others. To ask your quesitons, please select Contact Us on the Menu. Your personal information will not be used in the questions or answers for this page.
- I received a Parking Ticket, how do I pay it?
- How do a pay for a Moving Violation Ticket?
- How do I obtain a copy of my accident report?
- I need a Background Check done. Can I get one done?
- I need fingerprints taken for a job. Does Old Town PD do those?
- My car was towed. Where do I pick it up?
- I locked my keys in my car. Can you help?
- If I leave my vehicle on the side of the street, will it get ticketed?
- How do I get a Parking Permit?
- How do I contact Animal Control?
- How come when I called to make a complaint, I was asked so many questions?
- I was told that my complaint was a Civil Matter. What does that mean?
- How do I file for a Protection Order?
- There is a Street Light Out on my street. Who do I report it to?
- How do I make a complaint about an officer?
- Can I give the Police anonymous information?
- How do I get a Concealed Firearms Permit?
Cash or Check can be accepted. We do not do any debit or credit card processing. You can stop by the Police Department during normal business hours (M-F 7am-3:30pm) to pay the ticket or mail your check to the Police Department. Please DO NOT send cash in the mail. If you've received a warning letter, please make sure you submit the return portion of your letter when sending your payment.
We do not accept fine payments for ANY Moving Violation Tickets. Please follow the directions on the backside of your ticket for payment instructions or how to contest violations.
You can stop by the Police Department during normal business hours (M-F 7am-3:30pm) to obtain one for a $10.00 charge. We accept Cash or Check only. OR you can visist www.getcrashreports.com and obtain a copy within 72 hours of the accident. There is a $10.00 charge for the accident report plus a $5.00 processing fee for a total of $15.00. For your convenience, you can use debit or credit cards on that website.
Yes and No! We can only do a local background check for you if you have had any involvement with our Police Department. There will be a charge for any reports that you may need copies of. We CANNOT do a background check for other towns, cities, counties, state or out of state. We CANNOT do a Criminal Background checks and you must contact SBI (State Bureau of Identification) to have that done. Please visit their website at www5.informe.org/online/pcr/ for more information.
The Old Town Police Department will take your fingerprints for you at no cost IF you are a resident of Old Town OR are employed in the City of Old Town. We do not accept appointments.
If the Police Department towed your vehicle, check with Sullivan's Automotive in Old Town. If the operator requested a different service, then you will need to check with the operator of your vehicle. We DO NOT tow from private property and if your vehicle was towed from private property, you need to check with the property owner.
The Old Town Police Department can only assist you during an emergency situation; eg. If a child is locked inside the vehicle or if a pet is locked inside the vehicle on a hot day.
November 1st to April 30th from midnight to 6am, there is a Parking Ban in affect. All vehicles left on the roadside or in a City parking lot without a permit will be ticketed. There is no ban between Spring and Fall except in posted areas.
A Parking Permit can be obtained at the Police Department during normal business hours (M-F 7am-3:30pm) during the parking ban for a $250.00 fee. To obtain a Parking Permit Application, please goto our Forms Menu and select Parking Permit App.
Please call the Regional Dispatch Center at (207) 827-6358.
Dispatchers are trained to obtain as much information as possible about your complaint. This is to determine the seriousness of your call and to ensure public and officer safety.
It means your complaint is not criminal in nature and must be handled through a Small Claims Court. To learn more about this process, visit Consumer's Guide to Small Claims Court.
All Protection Orders must be filed with the Penobscot Judicial Center at 78 Exchange Street in Bangor.
Please make contact with the Police Department during normal business hours (M-F 7am-3:30pm). We will add the street light to our list and it will be faxed to Bangor Hydro for repair during our next processing date.
During regular business hours (M-F 7am-3:30pm), you can call the Police Department at (207) 827-3984. If you need to make contact during non-business hours, you can call the Regional Communications Center at (207) 827-6358. Please explain that you need to make a complaint against an officer and you would like to speak to a supervisor.
Yes, you can make an anonymous report. Please keep in mind that there could be limitations in the actions an officer can take based on case laws that are written.
If you are a resident of Old Town you can apply for a Concealed Firearms Permit. You need to have certification in handgun safety, certified military or currently hold an active State of Maine Concealed Firearms Permit. To obtain a Concealed Firearms Permit Application, please goto our Forms Menu and select Concealed Wpns then Firearms Permit App OR one can be obtained at the Police Department during normal business hours (M-F 7am-3:30pm). A NEW Application is $75.00, a RENEWAL is $50.00 and a CHANGE of ADDRESS is $10.00.